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Case Study – Infosys

E.ON began its ServiceNow led digital transformation journey by first setting up a single consolidated platform as an internal tool for service management and then integrating all the other supplier tools into it. Infosys helped E.ON transition to the ServiceNow cloud based platform to modernize IT service management across the enterprise. Infosys powered the implementation with its Enterprise Service Management Café that helped standardize and reduce the overall duration of the implementation significantly.

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